Privacy Policy
Last updated: October 2026. How we collect, use and protect your information.
1. Information we collect
Contact details you provide (name, email, phone or WhatsApp number, business name); order and shipping details; messages you send us; basic technical data such as browser type, device and approximate location from IP; and payment-related information processed by payment providers. We do not store full card numbers on our own systems when using third-party processors.
2. How we use information
To respond to inquiries and provide quotes; process and fulfill orders; arrange shipping and provide tracking; improve our website and service; comply with legal obligations; and prevent fraud.
3. Sharing
We do not sell your personal information. We may share information with shipping carriers and logistics partners, payment processors, service providers under confidentiality, and authorities when required by law.
4. Retention
We keep order and communication records as long as needed for business, tax, dispute resolution and legal requirements, then delete or anonymize them when appropriate.
5. Security
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure.
6. Your choices
You may request access to, correction of or deletion of personal information we hold about you, subject to legal exceptions such as records we must keep for completed transactions.
7. Cookies
Our site may use essential cookies and, where applicable, analytics. You can control cookies in your browser settings. Your cart is stored only in your browser.
8. Children
Our services are directed to adults and businesses. We do not knowingly collect personal information from children.
9. International buyers
If you contact us or purchase from outside the United States, your information may be processed in the U.S. or other countries where we or our providers operate.
10. Changes
We may update this policy from time to time. The updated version will be posted with a revised date.
11. Contact
Privacy questions: WhatsApp +1 (480) 678-7463 · sales@grandcrestliquidators.com