Frequently Asked Questions
Quick answers about buying, merchandise, shipping and payments.
Buying and orders
Do I need a business license to buy?
No. We sell to businesses and individual resellers of all sizes. Your location may still require registration or permits to resell.
Is there a minimum order?
No minimum dollar amount and no membership fee. You can buy cases, pallets, multi-pallet lots or full truckloads depending on availability.
How do I place an order?
Browse the inventory, then contact us by WhatsApp or email. We confirm the details and send payment instructions.
Can I buy just one pallet?
Yes. Many lots are available by case or single pallet.
Can I buy full truckloads?
Yes. Truckload opportunities are offered across categories.
Can I combine lots?
Often, when fulfillment allows. Ask us how combining lots affects freight.
Can I make an offer?
On selected lots, yes. Message us your offer. Not all inventory is negotiable, and an offer does not reserve merchandise until we confirm.
Merchandise and conditions
What condition is the merchandise in?
Lots may be New Overstock, Shelf Pulls, Customer Returns or another stated grade. Always read the listing.
What share will be working or sellable?
There is no single figure. New overstock differs greatly from customer returns, so review the condition and details before buying.
Is there risk with customer returns?
Yes. Returns can be used, opened, incomplete, damaged or non-working. Buy only if you are ready to inspect, sort and process them.
Can I see a manifest first?
Where one exists, yes. Some lots are partially manifested or unmanifested. See manifested vs. unmanifested.
Are manifests 100% accurate?
No. Expect occasional differences in quantities, descriptions or values. A manifest is a guide, not a guarantee of every unit.
Are listing photos of the actual lot?
Not always. Some show the actual lot and others are representative. Ask us for more photos.
Does inventory stay available long?
Not necessarily. Stock moves quickly and may not be replaced once sold.
What is a program?
A program is a liquidation offering available in meaningful volume, usually the same or similar merchandise. It may recur, or be a large one-time opportunity with several loads.
Payments and taxes
What payment methods do you accept?
Methods may include major cards, wire transfer and other approved options. Exact instructions come with your order confirmation.
Is there a membership fee?
No.
Do I pay sales tax?
It depends on the delivery location and whether valid resale documentation is provided and accepted. If tax applies, it appears on your order.
Shipping
How do I get a shipping quote?
Send the lot name and your destination city and ZIP, or country, by WhatsApp or email.
What shipping methods are available?
Parcel, LTL, full truckload, international freight or your own carrier.
Is shipping included in the price?
Usually not, unless the listing says so.
Can I combine items in one quote?
Yes, when fulfillment allows.